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All BART stations ‘closed until further notice’ due to systemwide computer problem

By Amanda Bartlett, SFGATE

Updated

FILE - A train at the downtown Berkeley BART station. All stations were closed Sunday morning due to a systemwide computer issue. Photo: Preeti Pradhan/Moment Editorial/Getty Images / This image is subject to copyright.

Photo: Preeti Pradhan/Moment Editorial/Getty Images

FILE – A train at the downtown Berkeley BART station. All stations were closed Sunday morning due to a systemwide computer issue.

Update, 12:20 p.m.: All trains are now back in service, according to a new update from BART. Minor delays are to be expected for commuters traveling from 24th St. Mission Station toward the East Bay, and Montgomery St. in the direction of SFO. The cause of the systemwide shutdown is still unknown.

Update, 11:45 a.m.: All East Bay BART stations are now open, the transit agency said in an update, though all service past Montgomery Station remains unavailable.

BART commuters will need to seek an alternative method of public transportation today.

All trains were delayed by a systemwide computer issue early Sunday morning, failing to operate as scheduled before stations opened at 8 a.m., according to a statement shared by the agency on Twitter.

Now, stations across the Bay Area will remain “closed until further notice” while BART officials mediate the problem. Partner transit agencies including Muni, AC Transit, VTA, Tri Delta, CCCTA, and WHEELS will provide bus service in the interim, and substitute routes can be found in the Trip Planner on BART’s website.

BART remains CLOSED until further notice. Seek alternate transportation options. Partner transit agencies are providing bus service throughout BART’s service area including MUNI, AC Transit, VTA, Tri Delta, CCCTA, and WHEELS.

— SFBARTalert (@SFBARTalert) September 13, 2020

AC Transit will provide Transbay service on Line F from the intersection of Center St. and Shattuck in Downtown Berkeley to Salesforce Transit Center in downtown San Francisco. Oakland commuters can take the NL line from 20th St. and Broadway to the same destination.

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View the full service advisory here.

“Staff is working to determine the root cause,” BART said in an update at 9:10 a.m. “We don’t yet have an ETA as to when it will be resolved.”

By 11:18 a.m., SFMTA acquired five shuttles to transport BART passengers between Glen Park, Balboa Park and Daly City BART stations. Muni will also provide service from downtown San Francisco at Mission St. to Daly City on the 14R line.

“We (will) continue to diagnose the issue and trains are being strategically moved in parts of the system for staging when service resumes,” BART relayed in a later update.

This is a developing story and will be updated with more information.

Amanda Bartlett is an SFGATE digital reporter. Email: amanda.bartlett@sfgate.com

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