With Business Turned Upside Down, CEOs Face Monumental Leadership Challenge

The new coronavirus’s spread in America has prompted corporations to close offices, factories and stores, sending tens of millions of people home, where a swath of the workforce—from customer-service representatives to chief executive officers—have had to figure out new ways to work.

A San Francisco apparel maker’s CEO has spent hours taking business calls in a Toyota Tacoma outside his home. A Seattle technology company chief spends the first five minutes of her remote staff meetings asking employees to describe their states…

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